Vapaus enables car-free living and creates sustainable mobility solutions for corporations and communities with a circular twist . All of our services focus on improving the well-being of both people and the planet.

At Vapaus we are free and we all come to work being ourselves, excited about how we are changing the future of mobility. We all make sure that our core values sustainability, integrity and caring are present when we interact with colleagues or customers.

Our Customer & Partner Marketing Manager will be the guardian for the whole customer communications journey. You will be creating documentation for customer onboarding and help us to create a customer experience that will be beyond their expectations when they start moving CO2 freely with Vapaus.

WHAT YOU WILL WORK ON

• You will be the driving force behind the planning and executing customer facing content and campaigns at every step; writing copy and creating engaging and on-brand content with graphics and/or photography to entice, convert and create promoters of the brand.
• Work with our customer success team and customers in identifying ideas and opportunities on how to engage customers more effectively with Vapaus
• Work with our partnership team and partners and promoting our partners and co-operation
• Fearlessly ideate and execute digital and non-digital campaigns to drive employee engagement within our customer organizations
• Monitor all social media platforms for trending news, ideas, and feedback. Distribute, create marketing materials and manage our knowledge base.
• Collaborate with co-workers and come up with fresh, creative content ideas, keeping our audience in mind.

Assist also with other marketing and advertising promotional activities (e.g. social media, direct mail, and web).

Assisting with organizing live & online events with customers, partners and other stakeholders

Still remember your first (bike) adventure as a child? Excitement, joy of discovery and a feeling of breaking the boundaries! At Vapaus, we all are on still living in this world when we create a new shift in movement and we expect from you:

• Passion for delivering great customer experience and understanding of the value of great content and documentation.
• You can communicate effortlessly in writing and orally. Native Finnish and fluency in English is a requirement, fluent Swedish is an advantage.
• Experience in digital first content
• Excellent writing and editing skills on a variety of content types.
• Hungry to learn and upskill to keep up with evolving trends.
• Are brave and curious to develop understanding of all stages of the product life cycle.
• Proactive in every facet of the role – thrives on taking the initiative to drive better results.
• Have ideally worked in a fast paced, high-growth environment.
• Technical digital expertise is seen a benefit - including all major digital marketing platforms including LinkedIn, Meta, and Google Analytics
• Experience in some content management system (eg CMS Hub, Webflow etc.) is a plus
• A valid work permit is required for applicants who are not EU Citizens.

WHAT WE PROMISE TO YOU

• At Vapaus, we are free to choose the way we work. Freedom also comes with responsibility to oneself, colleagues, customers and the environment.
• We act openly and honestly. At Vapaus, we promise open, direct and data communication that is a guarantee of growth.
• Childlike curiosity and ambition, we take responsibility without fear because we have each others back
• Our work increases the well-being of people and the planet. We do not bring to market a service that is a compromise between money and positive impact.

OUR RECRUITMENT PROCESS

We take recruiting seriously at Vapaus. We want to find enthusiastic people who also want to be part of the Vapaus story.

If the above sounds exciting, please send us your application.

After this you will hear from us sooner than you think and if we are a potential match then we’ll book time for the first interview and on a second stage you will meet our team. We want you to have a real feeling of who we really are and that you get as clear a picture as possible about the job, tasks, culture and Vapaus.

If you have any further questions about the position before submitting an application, you can turn to:

mikko@vapaus.io, CEO, Founder

Also, your possible future colleague Lotta Vänskä is available for a call if you’d like to hear more of the team and work. You can reach her best by calling +358 50 3677704

Tuesday 28.3. 14.00 - 16.00

Thursday 30.3. 9.00 - 11.00